Returns Policy
We’re confident you’ll love our grip socks but if you’re not 100% happy with your order, get in touch with us so that we can organise an exchange, store credit or refund.
For all return or exchange enquires, please email us at soletheorycollective@gmail.com with your name, order number and the details of your inquiry. We’ll make sure to get back to you as soon as possible!
Qualifying for returns:
- Items must be unworn, undamaged and in original packaging
- Returns must be processed within 30 days of purchase
- Clearance and sale items are non-refundable
Please note that the cost of shipping items back to us for exchanges or refunds will not be reimbursed. Additionally the shipping costs of the exchanged items will be at the buyers expense.